Frequently Asked Questions

RaiderPass is a digital delivery service that provides gamers with fast, secure access to in-game items, crates, drops, and exclusive rewards across multiple titles. Instead of spending hours grinding or waiting for limited-time events, customers can purchase curated item bundles and receive them through a safe, guided delivery process. RaiderPass is built by gamers, for gamers, with a focus on reliability, transparency, and convenience.

Once you place an order, our team will reach out with simple, step-by-step instructions tailored to the game or item you purchased. We guide you through the entire process, ensuring your items are delivered safely and correctly to your account. Delivery is handled in a controlled, secure manner, and you will always know exactly what to expect. Most orders are completed quickly, but some may require coordination depending on platform or game activity.

Delivery times can vary based on the item type and time of purchase, but most orders are fulfilled within minutes to a few hours. During high-traffic periods or overnight hours, slight delays may occur, though we always communicate with you promptly. Our priority is to deliver your items as quickly and securely as possible, while ensuring every step is handled correctly and without risk to your account.

Yes — RaiderPass is committed to safe, legitimate delivery methods that do not require account sharing or risky third-party tools. We use industry-standard practices and game-approved methods to ensure a secure experience for every customer. At no point do we ask for your login credentials, and all communication is handled directly through our platform or the marketplace where you purchased. Your security and peace of mind are our top priorities.

After placing your order, simply wait for our message containing the necessary instructions. We will provide clear steps on how to prepare your account, join the delivery session (if applicable), or link the required services depending on the product you purchased. Following the instructions closely helps ensure a smooth and quick delivery. If you have questions at any point, our team is available to assist you.

If you experience any issues during or after delivery, contact us immediately through the platform where you made the purchase or through our support channel. We take customer service seriously and will work with you to resolve the issue as quickly as possible. Whether it’s a delivery delay, a misunderstanding, or a technical issue, our team is here to help ensure you get exactly what you paid for.